We aim to exceed the Scottish Government’s Scottish Housing Charter and report annually to the Scottish Housing Regulator demonstrating how our tenants receive the highest standard of housing and tenant services.
We produce and freely publish a number of reports; action and developments plans which support our commitment to tenant involvement and achieving our aim to continuously improve the local community for the people of Renfrewshire.
Each year we publish an Annual Report to Tenants which benchmarks our performance against targets set by both us and the Scottish Housing Charter. One of the most important performance measures is our Tenant Satisfaction Survey, follow the links on this page for more info.
Engagement Plan