We want to provide the best service and by working together we can help make sure you love your home and neighbourhood.
Here you'll find some of the questions we get asked most frequently about rules around your tenancy.
In some circumstances, depending on the conditions in your tenancy agreement, you may be able to add another person to the tenancy or change a joint tenancy to being in the name of just one person.
You’ll need to contact us using the form below to request any changes.
The person leaving the tenancy must advise us in writing that they wish to end their part of the tenancy. This can be done by completing the form below.
If a joint tenant dies, the remaining tenant will normally succeed to the tenancy in their own right. If this applies to your tenancy, please contact us for further advice.
If any of these circumstances apply to you, please contact us using the form below so that we can advise you of your next steps and update our records where needed.
Adding Someone to Your Tenancy (Part of your household - not a Joint Tenant)
If you’d like to add another person to your tenancy, you’ll need to contact us first using the form below. Please remember that you must have been in your current tenancy for at least 12 months before you can apply.
You can request a joint tenancy with your spouse or civil partner, as long as they live with you at the property. Before we approve any changes, we’ll need to check that the request meets the conditions of your tenancy agreement.
Making someone a Joint Tenant
If the person has resided at your property and has been noted on your tenancy agreement for a period of 12 months, you can apply to make them a joint tenant. Joint tenants share equal rights and equal responsibilities. This includes paying the rent.
If one tenant moves out without paying their share, both tenants are still responsible for the full rent and any arrears. In these cases, debt recovery action can be taken against either or both tenants.
If you have any issues with your joint tenancy, and dont think it can continue, please contact us we can discuss the issue and advise you.
Remember, because it’s a joint tenancy, you’re both equally responsible for the tenancy by law. That means you can’t just walk away. If one person breaks the agreement, you’ll both still be responsible.
If you are experiencing domestic abuse, please contact us - we’re here to help and can work with you and anyone else involved to find the best way to keep you and your family safe in your home. Remember there are lots of organisations out there that can offer you support, including Women’s Aid and Men’s Advice Line.
Subletting is where you let out your home to someone else for a maximum of 6 months.
You might be able to sublet your home to someone else but you’d still need to get our permission to do it.. We wouldn’t refuse permission unless we have a good reason.
If you’re thinking about subletting there is a certain criteria that must be met. You must provide the sublet tenant with a legally binding tenancy agreement that we must approve. If you do not return to your tenancy after a period of 6 months, we will take action to remove your tenant from the property.
If you would like to pursue this, you must contact us before making any plans.
The rules on owning a pet will be in your tenancy agreement and should explain the do's and don'ts clearly, but if you’re not sure contact us. We’ll also be able to help if you’ve misplaced your tenancy agreement and need another copy. Find out more about tenancy agreements and policies.
If you’d like to keep a pet in your home, please request permission from us first. You can do this by completing our online form
We’ll ask for a little information to make sure you’re definitely able to look after them properly, have the space and aren’t breaking any of tenancy agreement. We want your pet to be just as happy in your home, as you are.
Before you can move a pet into your home, we’ll need to know:
- Where you live
- How many pets you want to keep at your home
- The type of pet you’d like to have
- The microchip number (if available)
We would normally give our permission without any problems, but there are some rules in place to keep your pet and your home as safe as possible. Some of these rules are general and some are specific to different types of animals:
As a responsible animal owner, I will:
- Get permission if I want to keep an animal (this needs to be in writing and set up in advance).
- Keep only the number and type of animals I have permission for in my home.
- Pick up my dog or cat’s mess and dispose of it responsibly.
- Microchip my animal (where possible)
- Make sure my animal is treated regularly for parasites, like fleas and worms.
- Fix any damage my animals cause to the property.
- Dog owners must comply with Section 48 of the Civic Government (Scotland) Act 1982
I will not:
- Let my animal into the communal back court area.
- Let my animals cause a nuisance or disturb my neighbours or visitors including contractors or staff.
- Breed or sell animals from my home under any circumstances.
- Keep a dog listed in the Dangerous Dogs Act 1991 or train my dogs to fight or attack.
- Keep an animal listed in the Dangerous Wild Animals Act 1976 Schedule.
- XL Bully dogs in Scotland - You must have a certificate of exemption. Full information can be found here.
If you get a pet without our permission, please apply retrospectively, unless there have been concerns or issues we will normally give permission.
If you have any questions please contact us.
