Get digital support near you
There are 21 libraries and other locations across Renfrewshire where you can get help to build your confidence in using your digital devices and accessing the internet.
They’re called DigiZones and are free to use, the hubs set up with money from our Fairer Renfrewshire programme and supported by partners including OneRen, Roar:
Connections for Life and Active Communities.
Call into your local library or go to www.renfrewshire.gov.uk/digizones to find out more.
Help with broadband and phone bills
You may be able to get a cheaper broadband and phone package if you claim Universal Credit, Pension Credit and some other benefits. They are called Social Tariffs, or sometimes ‘essential’ or ‘basic’ broadband. You can contact your provider and switch at any time, free of charge.
Find out more at https://www.renfrewshire.gov.uk/article/13723/Help-with-broadband-and-phone-bills-social-tariff .
Since 2018, RenSafeOnline has been here to help people across Renfrewshire feel safe, secure and confident when using the internet. Whether it’s spotting scams, protecting your passwords or shopping safely, we share simple tips that make online life easier and safer.
Monthly campaigns on topics like romance fraud, social media scams and safe banking.
Practical advice that’s clear and easy to follow — covering everything from phishing and housing to shopping and device safety.
Online Safety Ambassadors: Many council staff are trained to spot when someone may be at risk online and can offer support in a caring, person-centred way.
When moving into a new home, it’s important to be alert to online risks:
Phishing emails: Scammers may pretend to be your landlord. Don’t click on unexpected links — contact the landlord directly if you’re unsure.
Fake property listings: Only search on trusted, official websites. Fraudsters sometimes post adverts for homes they don’t own.
Passwords: Protect your accounts with strong, unique passwords. Try using three random words with numbers or symbols, or use a password manager to keep them safe.
Partnered with Get Safe Online for over five years to bring trusted, easy-to-follow advice to our community. Their website and resources are packed with practical guidance for individuals and small businesses alike.
👉 Find out more at Get Safe Online
