Welcome to Williamsburgh Housing Association
Williamsburgh Housing Association is a locally-based provider of quality, affordable, rented housing. Initially set up to coordinate the improvement of sub-tolerable tenements situated in the east end of Paisley, the Association's role has developed and expanded. Acknowledged as a significant player in Renfrewshire's strategy to tackle poor housing conditions and provide for those in housing need, the Association's activities now extend beyond Paisley into Johnstone and Renfrew. Working with the local communities, we are involved in regeneration initiatives in these areas.
Residents Satisfaction: Feedback
Residents may be aware that the Association has employed an independent market research company to conduct a comprehensive customer satisfaction survey. A significant number of both tenants and factored owners were good enough to supply their comments on the services provided to them by Williamsburgh HA.
On previous occasions, we have been greatly encouraged by the levels of satisfaction recorded by our resident and analysis of the feedback has resulted us in addressing those areas where satisfaction has not been as high as we would like. Disappointingly, the results of the latest survey show a fall in satisfaction levels. Once all the results are in, we will share the detail with you and, more importantly, how we propose to respond.
In the meantime, our Director Gordon Williamson, has written a personal letter to every resident, inviting them to identify what is important to them and how we might improve our service delivery. All feedback received will not only be appreciated but carefully considered, as we develop our action plan to deliver the best service we possibly can.
Feedback can be provided using the following link.
To find out more information, download our brochure.
Are you interested in the work of our Association?
If the answer is yes we would like to hear from you. We are looking for tenants to give us their views on policies that we are working on. No training is required, only a little of your time to read and review the policies that we will send to you.
If you would like to put your name forward for this, please contact Lesley Ferrie (Housing Manager) on 0141 847 6376, or email
Healthy Working Lives
Williamsburgh has made a commitment to creating a healthier and happier workplace. We have engaged with Healthy Working Lives in our workplace, addressed health and safety needs and are raising awareness and promoting healthy living for our staff. Click here for more information on healthy living.
Project OsKar is a furniture recycling centre in Paisley.
They sell second hand furniture and white goods at reasonable prices.
They also accept unwanted household items
For more information, click on their logo.