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Housing Benefit Housing benefit helps people on a limited income to pay their rent. For our tenants, it is run by Renfrewshire Council. Anyone who pays rent can apply. It is particularly worthwhile making a claim, if you are in receipt of state benefits. To make a claim for housing benefit you can either contact Renfrewshire Council and ask for an application form or alternatively, attend our office where you will be assisted by a fully trained member of our customer services or housing management teams. If you are unable to attend our office, a home visit can be arranged. The amount of housing benefit you receive, depends on the household income, plus any savings you may have. The number and ages of the people living in your home is also taken into consideration. If the information you have given on your application changes, you must tell either Renfrewshire Council, or us, immediately. Changes such as a wage increase, or someone moving out of or into your home, may affect the amount of benefit you receive. Review forms are sent out from time to time. You must make sure you complete and return these or your housing benefit may be cancelled and your rent account will fall into arrears. Should an overpayment of housing benefit result, this will be claimed back by the Council. If your benefit has been paid directly to the Association, any overpayment will be treated as an arrear and you will be pursued for recovery. Many people are not receiving the full amount of housing benefit or other benefits that they are entitled to. If you feel this may apply to you, contact our welfare rights officer or a welfare rights worker, via your local Citizens Advice Bureau or Advice Works. If you require a home visit, this can be arranged. We are also happy to assist with any letter or forms you receive, in connection with your housing circumstances.
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