| ITEM | WHA | TENANT | EXCEPTIONS |
| Balconies | * | | |
| Bannister | * | | |
| Baths | * | | |
| Bin Stores | * | | |
| Brickwork, blockwork etc | * | | |
| Ceilings | * | | |
| Chimney stacks/pots/cowls | * | | |
| Chimney sweeping | | * | |
| Cisterns | * | | |
| Clothes pole | * | | |
| Cookers | | * | |
| Communal areas to flats | * | | |
| Communal TV systems | * | | |
| Damp-proof courses | * | | |
| Decoration - internal | | * | |
| Door bell | | * | |
| Doors to communal areas | * | | |
| Doors/door fittings - external | * | | |
| Door locks | * | | when tenant has lost or broken key |
| Doors - internal | * | | |
| Holes in panel doors | * | | |
| Down pipes, rain and soil | * | | |
| Drainage - blockage in internal wastepipes | | * | |
| Drainage - excluding above | * | | |
| Driveways | | * | where part of pedestrian access to house |
| Drying Areas | * | | |
| Electric plugs | | * | |
| Electric wiring, sockets & switches | * | | |
| Entry systems | * | | |
| Fascia, soffit boards etc | * | | |
| Fences - garden boundary | * | | |
| Fences - between gardens | * | | only when provided by WHA |
| Floor tiles | | * | |
| Floorboards | * | | |
| Foundations | * | | |
| Fuse box, fuses etc | * | | |
| Gas central heating / pipes / radiators / timer / thermostats / pumps etc | * | | unauthorised installations and those not adopted by WHA for maintenance |
| Gas Piping | * | | |
| Garages | * | | timber garages erected by tenants or unauthorised installations |
| Garden Huts | | * | |
| Gates | * | | only when provided by WHA |
| Greenhouses | | * | |
| Glass - external | | * | normally, tenants should claim the cost of replacement from their house contents insurance |
| Glass - internal doors/screens | | * | |
| Guttering | * | | |
| Hatch to loft (communal or individual) | * | | |
| Handrails - external | * | | |
| Immersion heaters | * | | Unauthorised installations |
| Keys (replacement) | | * | |
| Kitchen fittings and worktops | * | | |
| Lighting pendants and roses | * | | |
| Outbuildings | * | | only when provided by WHA |
| Overflow pipes | * | | |
| Painting - external | * | | |
| Painting - internal | | * | |
| Parking area (communal) | * | | |
| Path to main access | * | | |
| Path to garden | | * | |
| Paths - public | * | | |
| Plaster & plasterboard | * | | |
| Play areas and equipment | * | | |
| Porch | * | | Unauthorised structures |
| Pulley for clothes | | * | |
| Pumps | * | | |
| Radiators | * | | Unauthorised installation |
| Retaining walls - provided by WHA | * | | |
| Roofs, roof tiles/slates, roof lights | * | | |
| Ropes for clothes drying | | * | |
| Rotary clothes lines - where drier is for exclusive use of tenant | | * | |
| Rotary clothes lines - excluding above | * | | |
| Roughcast | * | | |
| Shower unit | * | | only when provided by WHA |
| Sink bowl and drainer | * | | |
| Skirting boards | * | | |
| Smoke detectors | * | | provision of more than 1 battery per year |
| Sockets (electrical) | * | | |
| Stairs (communal or internal) | * | | |
| Stair lighting | * | | |
| Steps | * | | |
| Switches (electrical) | * | | |
| Taps | * | | |
| TV aerial communal sockets | | * | |
| Ventilators and fans | * | | |
| Wash hand basin | * | | |
| Washer on taps | * | | |
| Waste plugs / chains to basin / bath / sink | | * | |
| Water heating | * | | Unauthorised installations |
| Water supply | * | | |
| WC | * | | |
| Window frames, sills and fittings | * | | |
