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Housing Management Staff
Our Housing Management Section comprises of the Housing Manager, 6 Housing Officers, 1 Housing Assistant and 1 Lettings Assistant. For your information, we provide below a brief description of their duties and how you can contact them. Housing Manager
Our Housing Manager oversees and co-ordinates the service provided by our Housing Management Section, including the following duties: Ensuring policies and procedures are maintained, updated and implemented Supervision of arrears control including legal action and recovery Supervision of housing management staff Servicing Housing Management Sub Committee
Lesley Ferrie Direct Dial Tel. No. 0141 847 6376 Email:
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Housing Officers The following 4 Housing Officers have designated areas for which they are responsible. Their duties include the following: Managing rent arrears Responding to neighbour disputes and anti social behaviour Undertaking estate management inspections Working with tenants on all matter relating to their tenancy Servicing area surgeries and committees
Sandra Doherty Direct Dial Tel. No. 0141 847 6373 Email:
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Elaine Hannigan Direct Dial Tel. No. 0141 847 6396 Email:
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Louise McDonald Direct Dial Tel. No. 0141 847 6395 Email:
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Robert McManus Direct Dial Tel. No. 0141 847 6391 Email:
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We have a Housing Officer responsible for a designated area who also administers our legal action and recovery process, under the direction of our Housing Manager. 
Suzanne McLeary Direct Dial Tel. No. 0141 847 6375 Email:
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We have a part time Housing Officer whose main duties relate to the administration of our factoring service: Compiling and issuing invoices Processing property sales Maintaining Common Factoring Authorities Managing owners' accounts Ensuring owners have adequate property insurance Servicing Williamsburgh Property Services
Suzanne Sweenie Direct Dial Tel. No. 0141 847 6372 Email:
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Housing Assistant Our Housing Assistant provides a comprehensive support service to the housing management section. Her duties include: - Maintaining our property and tenant database
- Providing statistical reports on our performance
- Assisting with allocations functions
- Providing support and cover to our customer services team
Amanda Browne Direct Dial Tel. No. 0141 847 6392 Email:
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Lettings Assistant Our Lettings Assistant is responsible for reletting our existing properties and the first let of any new properties built by the Association. Her duties include: Ensuring our housing list and queues are accurate and up to date Ensuring properties are relet in the quickest timescale possible Identifying and selecting applicants Working with our partner agencies in relation to allocations
Lorna Barclay Direct Dial Tel. No. 0141 847 6394 Email:
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In addition to the above, our Housing Management Services include the provision of both a Welfare Rights Officer and a Tenancy Sustainment Officer. Both of these staff members also work for our FLAIR partners, but can be contacted through our office.
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Last Updated on Monday, 14 June 2010 10:45 |
